Thursday, April 23, 2015


  • What is the shipping and handling time and rates?  Our processing time is normally between 1 to 3 days unless you request a specialty item. We use USPS Priority shipping which runs 2 to 3 days depending on the zip code. Our shipping and handling charge is $6.95 or free on all orders over $60. Express and International shipping are available but please contact us for the additional rates.
  • Special and Custom Requests? We would love to try and create an ornament specially for you! If you would like an ornament created off your idea or if you would like a sports player with a certain color uniform, a family ornament with different skin color, or an ornament for your favorite sports team, contact us for all the possibilities.  Cutoff for custom requests is November 1st  so the earlier the better. An additional charge will apply.
  • Can I order a previous years ornament? Of course! All of our ornaments are hand personalized so they may be dated with the year you specify. Even if you would like our famous year ornament made of bread dough, contact us for it to be specially made.
  • Will I receive my ornaments before Christmas? Our cutoff for Christmas delivery is December 17th. Express shipping is available. Contact us for additional rates.
  • Can I have ornaments shipped to different address? Yes! Ornaments may be shipped to multiple addresses but a separate order will need to be placed for each address as there will be separate shipping charges. On the order page there is a place for billing information and also for shipping information.
  • When will there be sales and specials? We randomly run sales and special promotions throughout the year. Like us on Facebook, and follow us on Twitter and Instagram for all of the latest deals and news!
  • Can our pets be added to the ornament?
    Definitely! We have a couple of options to add your fur babies to your keepsake ornament. The pet dishes pictured below that are made of resin, can be added to all of our family ornaments. Please contact us if adding more than one or two dishes to make sure that they will fit. Another option is to have your pets name added to the family ornament with a paw print next to their name on the stocking hat. There is also a section dedicated to our pets so yours may have their very own personalized ornament.

    • There is a whole category dedicated to MU Fan ornaments, will you do other teams too?
      So far we have been able to do every team that has been requested. Contact us to discuss which ornament you would like for your favorite team!
    • Can I pay with another form of payment other than PayPal.
      Yes! When prompted, continue to the secure PayPal page. There is a place on the login screen that says “pay with credit, debit, or PayPal credit.” Click there and you may pay with another form of payment.
    • What is the difference between Bread Dough and Resin ornaments?
      Bread dough ornaments and resin ornaments can look similar but are very different. Our bread dough ornaments are made with love by us in the USA. They are hand molded and sometimes cut from a cookie cutter, we hand paint and then embellish.

      The resin ornaments are made from a mold. Many of our resin ornaments came from the original ornament we created. A resin material is poured into the mold and they are hand painted.

      If you pick up both ornaments and turn them over you will see the resin ornament is flat and smooth and the bread dough ornament will be detailed. For more questions on our process please ask.

      Connect with us for the latest inspired, creative ideas!

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                Phone: (573) 893-3272